Terms of Service

Terms of Service

Acceptance of Terms of Service

By accessing this website, you are agreeing to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

This Service is only available to users who are at least 18 years old. If you are younger than this, please do not register for this Service. If you register for this Service, you represent that you are this age or older.


The providers ("NOVO", "we", "us", "our") of the service provided by this website ("Service", "Premium Membership", "NOVO Premium", "Subscription", "Software") are not responsible for any user-generated content and accounts ("Content"). Content submitted express the views of their author only.

You agree to not use the Service to submit or link to any Content which is defamatory, abusive, hateful, threatening, spam or spam-like, likely to offend, contains adult or objectionable content, contains personal information of others, risks copyright infringement, encourages unlawful activity, or otherwise violates any laws.

All Content you submit or upload may be reviewed by staff members.

We reserve the rights to remove or modify any Content submitted for any reason without explanation. Requests for Content to be removed or modified will be undertaken only at our discretion. We reserve the right to take action against any account with the Service at any time.

You are granting us with a non-exclusive, permanent, irrevocable, unlimited license to use, publish, or re-publish your Content in connection with the Service. You retain copyright over the Content.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on this website for personal, noncommercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials.
  • Use the materials for any commercial purpose or for any public display (commercial or noncommercial).
  • Attempt to decompile or reverse engineer any software contained on this website.
  • Remove any copyright or other proprietary notations from the materials.
  • Transfer the materials to another person or “mirror” the materials on any other server.
  • Use the software on any other computer than the computer the license is bound to.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by the operator of this website at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

The license is bound to your computer. You are able to request a transfer to another computer. However, we allow the transfer to another computer only if it is clear to us beyond any doubt that the access to our service is not shared, sold or transferred in any other way to another person.

User Account

Your user account belongs to us and we only grant you the right to use it for the duration of the subscription.

Selling, sharing, giving away or otherwise transferring the user account is strictly prohibited. You are only allowed to use our services through your own user account.

You are responsible for maintaining the security of your user account and you are fully responsible for all activities that occur on the user account.

You must notify us about any unauthorised login into your user account or any other type of security breach.

Each person may register exactly one user account on our website. To restore your user account contact us at contact us or send an email to [email protected].

You are not allowed to create a new user account in order to evade a ban of your previous account.


Subscriptions (NOVO Premium) allow access to our software, to further updates and the support forum until the subsciption expires.

Subscriptions expire automatically if not renewed manually.

Reselling subscriptions is strictly forbidden, except for official resellers.

In case of payment default or payment fraud, all subscriptions linked to the user account will be suspended until the payment default has ended. Suspension of the subscription does not lead to termination of the contract, the agreements made by both parties remain effective.

In case of a downtime of our service, there is no right to a refund. However, downtimes lasting longer than 24 hours will be compensated by extending the subscription time.

Subscriptions may be terminated by us at any time without warning and without liability, whether financial or not.


The prices listed in the product description pages include all price components except value added tax (VAT). VAT is calculated at checkout based on your location and will be added to the price.


The access to the software will be activated immediately after payment confirmation by the payment processor.

The software is delivered via digital download, which can be accessed once the access has been activated.

Refund Policy

Please contact our support if you have any problems. We will be happy to help you solve any issues before you request a refund.

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of cancellation, you must inform us (NexLevel Software UG (haftungsbeschränkt), Nelkenweg 1, 63857 Waldaschaff, Germany, Email: [email protected]) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of the cancellation

If you cancel this contract, we shall refund you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most affordable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.

Expiry of the right of cancellation

Pursuant to § 356 (5) BGB, the right of cancellation shall also expire in the case of a contract for the supply of digital content which is not supplied on a tangible medium if the trader has started the performance of the contract after the consumer has:

  • expressly consented to the trader starting the performance of the contract before the expiry of the cancellation period and
  • confirmed his knowledge that his consent means that he loses his right of cancellation when the performance of the contract starts.

Sample Cancellation Form

(If you want to cancel the contract, please fill out this form and send it back.)

- To
NexLevel Software UG (haftungsbeschränkt)
Nelkenweg 1
63857 Waldaschaff
Email: [email protected]

- Herewith I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer

- Address of the consumer

- Signature of the consumer (only in case of paper communication)

- Date

(*) Delete where not applicable

End of the Sample Cancellation Form


The materials on this website are provided “as is.” The provider of the site makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular use, or non-infringement of intellectual property or other violation of rights. Further, the site’s maintainer does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this internet website or otherwise relating to such materials or on any sites linked to this site.


In no event shall the site’s maintainer or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this internet site, even if the site’s maintainer or the site’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on this website could include technical, typographical, or photographic errors. The site’s maintainer does not warrant that any of the materials on its website are accurate, complete, or current. The site’s maintainer may make changes to the materials contained on its website at any time without notice. The site’s maintainer does not, however, make any commitment to update the materials.


The site’s maintainer has not reviewed all of the sites linked to its internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the maintainer of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Service Modifications

The site’s maintainer may revise these Terms of Service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Service.

Governing Law

Any claim relating to this website shall be governed by the laws of Germany without regard to its conflict of law provisions.

If you do not agree with these terms, please do not register or use this Service. Use of the site constitutes acceptance of these terms. If you wish to close your account, please contact us or send an E-Mail to [email protected].

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